That call's so true.. so true. I was tech support for Verizon wireless, for quite a while. Tech support sucks, but the thing that made it good was telling people what to do w/ their stuff or messing with them hardcore, I used to fake getting managers all the time and either transfer them to someone who has no idea or slightly change my voice. Oh the fun times in tech support. Watching the armor clad moustachee made me re-live my moments in tech support. hahahaha. great.
I don't think people would have been offended by an Indian tech support guy because most tech support people you talk to are Indian. And if they did want to have an Indian tech support character they could have just used the Bidderman character model, he looks somewhat Indian, actually he looks like a tribal person, but it would have been close enough. But it don't really matter now, I like the dwarf tech support guy.
"good day tech support how may I help you" "I got this new thingy on my comp. It says : call tech support error code 662893kjf8ek" "I'll connect you to code translation please hang on" NOW THE WORLD IS GONE, I'M JUST ONE! OH PLEASE GOD SAVE ME!!!!
"Code translation, how can I help you" "662893kjf8ek" "euhm, I don't know that one I'll look it up on my computer... " 5mins later... "*Jones what the fuck is 662893kjf8ek? I can't even open www.miniclip.com"
"I'm paying 6 dollars/min can you please help me!!!!" "sir shouting does not help, please stay calm we are fixing the problem!"