Canon MP480 can't scan to PC...

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Dwarf_Ninjas

I own an All in One Canon MP480 Printer. It has the ability to scan to a PC, Flash Drive, or a SD Card. However, whenever I want to scan one of my drawings to the PC, the PC option doesn't work. Attempting to use this option will cause no action from the printer. When using the Flash Drive or SD Card, however, it works as normal.

Now I have tried multiple times to fix this issue, reinstalling drivers and using different cords and USB ports to see if there was any change. However, nothing seems to be letting the computer scan directly to the PC. When I use the printer, however, I have no trouble (except for some ink issue, unrelated).

Computer Specs:
HP Pavilion dv9000 Laptop, with Window Vista SP2
I have an intel Centrino Duo Processor T5450 Running at 1.66 GHz
4 Gigs of Ram on a 32-Bit OS
Canon MP480 is connected to a Targus 4x USB Hub w/ cooling fans.

Fhajad

#2 Posted 2 years ago	+ 1 Funny [ Reply ] [ Quote ]
So. How about dat printer not being connected to the hub? Sounds like a pretty dumb hub anyway if it needs fans.

Dwarf_Ninjas

#3 Posted 2 years ago	[ Reply ] [ Quote ]
In reply to Fhajad, #2: Same thing. The Hub with cooling fans means that its a platform used to cool my laptop with 4 usb's built in.

Dwarf_Ninjas

#4 Posted 2 years ago	[ Reply ] [ Quote ]
Interesting thing to Note: For some reason, whenever I plug in my printer, it comes up with a "Safely Remove Hardware" option. When I right click and investiage, it says that not only does a MP480 Printer is connected, but also a "Removable Drive G:", which can't be accessed (Asking for a drive to be inserted into G:).

KWierso

MYRADORABLE

#5 Posted 2 years ago	[ Reply ] [ Quote ]
In reply to Dwarf_Ninjas, #4: That drive G is probably the SD card slot. Also, did the all-in-one come with a software solution? Maybe you just need to reinstall the drivers. Post edited 7/26/10 2:28PM

Dwarf_Ninjas

#6 Posted 2 years ago	[ Reply ] [ Quote ]
In reply to KWierso, #5: searched my home, couldn't find em. The family doesn't keep track of stuff. I tried installing drivers from an online site, but that didn't work.

Kull

#7 Posted 2 years ago	+ 1 Ditto [ Reply ] [ Quote ]
In reply to Dwarf_Ninjas, #6: Canon has the drivers for that printer online. Did you try that?

Dwarf_Ninjas

#8 Posted 2 years ago	[ Reply ] [ Quote ]
In reply to Kull, #7: I tried installing drivers from an online site, but that didn't work.

Dwarf_Ninjas

In reply to KWierso, #5:

I found something interesting about THAT slot as well. When I plugged my SD card in, it said it was Write Protected. I figured, oh, the the switch probably got pushed towards locked. I tried it again, it was still locked protected. I could scan the document on to the SD card, but when I tried to use it inside the printer, it either wouldn't let me open the file or not show it at all. I had to take the card out of the slot in the printer and put it in the slot on my Laptop.

This has to mean a communications issue between the PC and the Printer itself, unfortunately, I am not sure why. It had no problem when I had this printer connected to a Desktop Tower PC.

elevan

The model number Canon PIXMA MP480.

Method 1:
You may refer to the below links and use the troubleshooters. Check if it lists and helps resolve any issues: Open the Printer troubleshooter:
Canon U.S.A. : Support & Drivers : Consumer & Home Office

Method 2:
You may check if you have the latest drivers installed for the device. You may refer to the below link for getting the latest drivers and check �
Canon PIXMA MP495 Driver

Good Luck.

elevan

#11 Posted 1 year ago	[ Reply ] [ Quote ]
In reply to elevan, #10: Edit. Method 2: You may check if you have the latest drivers installed for the device. You may refer to the below link for getting the latest drivers and check � Canon PIXMA MP480 Driver Good Luck.